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Terms and Conditions

This Agreement was last modified on 18 February 2016.

Terms and Condition:

  • Log on to www.fastbuy.lk and register your product for the warranty.
  • Customer must carrier in our technical center for warranty claims, Super Unique IT Solutions (fastbuy.lk) NOT visit to Customer place for Warranty claims. (
  • Buyer pays return shipping)
  • Defective part will be replaced within 21 days excluding Saturdays, Sundays and other holidays. Submitting the invoice to claim warranty is a must.
  • Warranty covers only manufacturer’s defects.
  • Good once sold are not returnable under any circumstances. 
  • Availability – Above indications are at the time of  however Ex-stock subject to prior sale

We want to make sure our customers have the best online shopping experience with fastbuy.lk. From time to time errors, miscommunication or unexpected causes can create questions to you on how to return goods or if you can return goods bought from us?
Note: return accept only below Rs.15,000/ items

All products are Original and Warrantied

The products that we offer on our marketplace are original and are of high quality supplied by leading companies in Sri Lanka. Majority of products come with a warranty period ranging from 6 months, 1 year to 5 years depending on the type of product.

Here you will find all the information regarding our return policy as well as our €˜Money Back Guarantee€™. Please read all the policies thoroughly before contacting us for any claims.
To claim the money back for a product you have purchased from us, please return the product to our office at No. 17, De Cross Road, Negombo within 2 days of the purchase.
We will refund you the original price paid for the goods less 4% transaction fee and our delivery charges if applicable within 1 week (7 days). Note: We are not responsible for the transportation cost of returning a product.
Manufacturers & Merchants/Dealers Voluntary Warranty
·         Most of the products offered by fastbuy.lk are covered by a Manufacturers or Merchants/Dealers voluntary warranty. The terms and conditions of such warranties are beyond our control and it is your choice whether to use such warranties. Where possible the time of such warranty will be shown on our website.

  1. For some products it may be more efficient for you to contact the Manufacturer or Merchant/Dealer directly rather than fastbuy.lk. This is particularly so for electronic equipment.

Warranty Terms and Condition:

  • Log on to www.fastbuy.lk and register your product for the warranty.
  • Customer must carriar in our technical center for warranty claims, Super Unique IT Solutions (fastbuy.lk) NOT visit to Customer place for Warranty claims.
  • Warranty period one year less 14 working days (1 year=350 days, 2 years=700 days, 3years=1050 days)
  • Defective part will be replaced within 21 days excluding Saturdays, Sundays and other holidays. Submitting the invoice to claim warranty is a must.
  • Warranty covers only manufacturer’s defects.
  • Warranties will be issued by us only for the goods for which warranties have been issued by the relevant manufacturers or authorized suppliers. In such cases warranty claimed items will be replaced or repaired under the manufacturer’s or supplier’s rules.
  • Damages or defects due to other causes such as negligence, misuse, improper operation, power fluctuation, lightning or other natural disasters, sabotage or accident, etc. are NOT included under this warranty. Repairs or replacements necessitated by such causes not covered by the warranty are subject to charges for labor, time and material and will be an extra service provided by us to the customer.
  • No warranty will be granted for batteries, cartridges, toners, monitor screens, power adapters, power cables, other cables, keyboards, mouse, speakers, printer heads, Remote controls. (warranty will be some parts & items for 06 months)
  • Warranty is void if the Serial Sticker is damaged or unclear. No warranty for physical damages, chip burns, LCD LED screen damages, corrosion, software and virus guards.
  • Warranty on any product or any part will be subject to availability of the relevant model or part, at the time of claim. In the event the said model is not available, it will be replaced by a substitute model with a different payment or without additional payment.
  •  One-to-one replacements will only be entertained within a week of invoiced date.
  • Super Unique IT Solutions(fastbuy.lk) will not undertake the responsibilities for the retrieval of any data that could be lost in the storage media due to mishandling or by ineffectiveness   of viruses€¦
  • Any attempt of repairs by unauthorized personnel will automatically and totally cancel the warranty; Super Unique IT Solutions will not undertake the responsibility of such actions to the product.
  • Good once sold are not returnable under any circumstances.
  • Cheques to be written in favour of “Super Unique IT Solutions”.
  • Interest will be charged at 1% per day if payment is not made by due date.( for dealers)
  • Super Unique IT Solutions is pleased to quote above items with our standard terms and conditions
  • Availability – Above indications are at the time of  however Ex-stock subject to prior sale

Changes To This Agreement

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about this Agreement, please contact us filling this contact form

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